This page explains how to delete your data from Vablon. You can remove individual items yourself, delete your entire account, or ask us to do it for you.
Delete specific data (without deleting your account)
Inside the Vablon app you can delete the data you created, at any time, without closing your account. Open the item, jobs, reminders, notes, or your own messages, and choose Delete. It is removed from Vablon right away.
Delete your account and all data
To permanently delete your account and everything associated with it, open the Vablon app and go to Settings → Delete account. This removes your profile and all of your business data from Vablon. This action cannot be undone.
Request deletion by email
If you can’t access the app, email us from your account’s email address at support@vablon.com and ask us to delete your data. We’ll verify your identity and process the request, usually within 30 days.
What is deleted, and what we keep
Deleted: your profile (name, email, phone number) and the data you created in Vablon, including jobs, customers, reminders, notes, messages, and any photos or files you attached.
Kept for a limited time: we may retain a limited amount of information where we are required to by law (for example, accounting or tax records) or to protect against fraud and abuse. We keep this only as long as needed and then delete it. Data in encrypted backups is purged on a rolling cycle, within 30 days of your deletion request.
Questions
Any questions about deleting your data? Contact us at support@vablon.com. See also our Privacy Policy.